Allstate New Jersey
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Licensed Insurance Customer Service Representative
at Allstate New Jersey
Our growing agency is seeking a full time Licenced Insurance Customer Service Representative needs to help us exceed customer service standards to current clients while also assisting prospects as they call in.
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
- Must have a NJ Property and Casualty Insurance License
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Paid Time Off
- Paid Individual Health Insurance