Job: Defined Benefit Analyst

Jobing Description

Job Description - Defined Benefit Analyst (11013536)

Job Description

Defined Benefit Analyst(

Job Number:
11013536)

Primary Location
United States-Georgia-Atlanta

Description

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

May perform one or more of the following:

Perform and/or review the daily administrative processing related to simple/moderate and some complex pension calculations
Perform and/or review pension payroll activities- such as payment set up and reconciliation
Perform and/or review event processing activities- such as monthly batch processing
Execute and own complex research initiatives and the analysis and resolution of technical issues, resulting from operational control breakdowns, legislative changes, or systems outages.
Processing of daily client administrative work
Create complex reports to meet client and internal needs.
Assist in the definition, development and maintenance of project and system requirements, technical specifications, and test plans.
Manage the production calendar to ensure all ongoing deliverables are met and executed within agreed upon Service Level Agreements.
Develop and maintain documentation of process flows, administrative summaries, and standard operating procedures; also identify and assist in the execution of process improvements.
May be responsible for Case management of participant escalations from the Contact Center to ensure timely closure; Conduct appropriate trend analysis as needed.
Work with other internal groups to prepare test plans to support technical infrastructure testing, data interfaces in/out of the system, employee communications, employee tools (IVR, web, account inquiry screens and/or PeopleSoft), and client reporting.
Monitor/manage client and internal escalations
Assist in the training and development of all staff.
May supervise daily activities of team members and provide performance feedback to senior management.
Develop working relationships with the client, third party vendors and/or ancillary service providers and other internal parties to ensure seamless delivery on specific tasks, special projects and/or participant issues.
Attend both client and internal meetings

Three to five years of related DB experience. College degree preferred.

ACS is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodation(s) by calling 866-419-2226 or by sending an e-mail to accommodations@acs-inc.com.