Job: AT&T

Jobing Description

Job Description - AT&T - Sr Member of Technical Staff - Multiple Locations (1145525)

Job Description

AT&T - Sr Member of Technical Staff - Multiple Locations - 1145525

Description

Entry into this title requires Technical Title Plan (TTP) Board Approval. A SMTS candidate shall have a Ph.D. in an approved field from an accredited university, or a Master's degree in an approved field from an accredited university and a minimum of 2 years of relevant experience, or a Bachelor's degree in an approved field from an accredited university and a minimum of 4 years of relevant experience.

The Advanced Technical Support (ATS) Public Edge team provides Tier3 network support for technology insertion and escalations MIS/PNT/VAN and Cloud services on the SP side.

The candidate will coordinate closely with vendors such as Cisco and Juniper to resolve production problems and ensure product quality. The candidate will receive escalations from ATS management and the NRCs and will be responsible for the resolution of complex customer impacting network outages. The candidate would additionally interface with the Tier2 teams and vendors to define root cause for difficult to resolve or chronic problems in the network. These problems will be extremely complex in scope requiring analysis of situations or data and requiring in-depth evaluation covering all aspects of IP based networking. The candidate will provide guidance and leadership to the team members and serves as a technical knowledge source within the organization. Additionally, the candidate will make major contributions that have direct impact on the quality of service provided to customers. The work scope also involves deep understanding in the IP arena, Statistical and analytical skills in dissecting complex and stressful Service Provider issues requiring novel concepts and approaches to understand the Root cause.

Working as the Senior Member of Technical Staff, the candidate will perform technical project work of a moderate scope within a larger technical project that is within a specific technology discipline. To attain this technical level, the candidate will be required to have or be capable of exhibiting contributions in specific technical areas. SMTS's contribution shall be primarily internal to the company. The candidate will work closely with the LABS organization to insert hardware and software configurations for new network elements and delivers MOPs (Methods of Procedures) to shown details that will be needed for implementation.

The Senior Member of Technical Staff is generally recognized as a subject matter expert within a specific area. This job candidate must be capable of working independently on projects of moderate complexity, managing technical issues. This position requires strong candidates who are independent thinkers who will come up with ideas, not just be given ideas. Candidates must be able to work collaboratively within a small research group as well as with other teams such as Product Management, Network Engineers and Service Managers.

The SMTS will Support AT&T's global Service provider infrastructure that includes IP and MPLS VPN services. The specific services are MIS, GMIS, PNT, VAN and Cloud Computing. The job entails a very advanced knowledge of service provider gear from Cisco such as the GSR 12416, 7200, CRS1 and Juniper M320, T640, MX960 with IP protocol knowledge in Multicast, BGP, OSPF, MPLS, LDP, RSVP etc. Advanced layer2 knowledge in technologies such as Ethernet, Frame-relay, ATM, PPP, MLPPP, MLFR, BFD etc. Responsible for support of Internet route reflectors and iBGP scale, performance; Inter-AS eBGP between regions; eBGP to customers on edge routers - BGP routing policy; Inter-region ASBR; Inter-AS MP-eBGP Option c between regions; Inter-AS end-to-end performance; Network Security DDOS, etc., including core requirements; MIS/DIA feature support (e.g. MARO, load sharing, QoS, multicast, etc.); PNT feature support; TTM and custom configurations; Cable customer support contracts; Software upgraded planning - edge platforms.

In addition, desirable candidates will have strong leadership, administrative skills, and experience in the following areas; Technical Support, Vendor Negotiation, Operations, Test & Development, Product Management, and Executive Escalations.

Required Degrees/Majors/Accreditations/Skills:

Bachelors in Engineering, Mathematics, Computer Science or Technology Equivalent: BS + 4 yrs relevant experience in Data Networking or MS + 2 yrs relevant experience in Data Networking.

Candidate must have Expert or advanced level experience with the following:

Juniper M320/T640/MX960, CISCO CRS, GSR, and 7600

JUNOS, Cisco IOS and IOS XR

Cisco route policy and RPL, JUNOS route policy and firewall filters

Ethernet, Frame-relay, ATM, PPP, MLPPP, MLFR, BFD etc.

Multicast, BGP, OSPF, MPLS, LDP, RSVP etc.

IPV6 Deployment and Carrier Grade NAT: 6RD/NAT44/NAT64

Network Security ACLs/FirewallsDDOS mitigation etc.

IPSEC/ GRE/L2TP tunneling

MIS/DIA/PNT feature support (e.g. MARO, load sharing, HSRP, MPLS VPNs, QoS, CoS, multicast, etc)

Successful candidates must have a minimum of 4 years experience in data networking and be available for 7x24x365 On-Call Support.

Desired Degrees/Majors/Accreditations/Skills:

* Masters in Engineering, Mathematics, Computer Science or Technology Equivalent

* CCIP, CCIE in Service provider or equivalent

* Scripting languages and tools UNIX/LINUX/SHELL/PERL/EXPECT

Qualifications

Required Qualifications -

* Entry into this title requires Technical Title Plan (TTP) Board Approval
* A Ph.D. in an approved field from an accredited university, or a Master's degree in an approved field from an accredited university and a minimum of 2 years of relevant experience, or a Bachelor's degree in an approved field from an accredited university and a minimum of 4 years of relevant experience
* Three or more years of experience with networks, network protocols, and IP networks as well as an understanding of security technology in the areas of VPN, firewalls, proxy, and ids/ips (understanding of security technology is organization/position specific)
* Must have a strong communication skills both verbally and written as well as analytical and problem solving skills
* Candidates must have the ability to balance and prioritize work
* Position will require the candidate to have a Security Clearance (organization/position specific)

Desired Qualifications -

* Detailed knowledge and background of IP related protocols involving TCP and UDP is necessary for the development and test of software pertaining to this overall job function (position specific)
* Programming experience in UNIX/LINUX environment using Shell, Perl, C, and C++ (position specific)
* Enterprise Security experience with significant understanding of SIM technologies, with a concentration in ArcSight (organization/position specific)
* Three plus years BIND experience (don't know what this is and if it is org/position specific)
* Understanding of key protocols including HTTP, DNS, SSH, P2P
* Three plus years expertise programming network-based applications
* Three plus years UNIX, Solaris, Linux expertise
* CISSP and/or CCNA certification
* Application layer protocols such as DNS, SNMP, VOIP (SIP/H.323./RTP), and Network Security (Authentication/Encryption)
* Proficiency in coding using IPC methods such as pipes/FIFOs and shared memory
* Routers, firewalls, intrusion detection systems, client/server type applications (single/multi-threaded), databases (Oracle, MySQL, etc.), and enterprise level multiprocessor servers (SUN/HP)
* Knowledge of Infrastructure security systems/services/protocols
* Understanding of Portal Technologies
* Experience with implementing and supporting Production systems
* Experience with IT Risk Management and Metrics
* Cisco, Juniper, Fortinet experience
* Understanding of Internet security threats and mitigation techniques
* Hands on expertise configuring and testing virtualized security devices including: Firewalls, IDS/IPS, URL
* Screening, A/V, Content filtering
* MPLS, Frame Relay proficiency
* Routing Protocols and VLAN expertise
* Datacenter build-out expertise
* Experience with security test gear
* Solid understanding of large scale database administration (including Oracle, Daytona and MySQL)
* Experience in IP network architecture, engineering and design
* Experience in large scale systems integration
* Broad knowledge of IT systems and technologies with emphasis on Unix/Linux system

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job
- IT/Engineering/Technology

Primary Location
- NJ-MIDDLETOWN

Other Locations
- MO-Bridgeton, GA-Atlanta

Schedule
- Full-time

Shift
- Day Job

Employee Status
- Regular